Unleashing
the art of the possible

AI is at a tipping point across all industries — bringing change in five dimensions:

Protecting
against evolving security risks

Boosting
efficiency

Enhancing personalization

Informing
strategic
decisions

Advancing
human-machine collaboration

At CX•AI, we not only recognize the potential of AI, but have the skills to harness it most effectively. We are in a unique position to capitilize on the coming change, using the transformative power of AI to revolutionize customer interactions.

At the
forefront of
experience-led
innovation

We are a digital innovation company based on AI and ML; a convergence of people and ideas working together to conceive products that will reshape the future of customer experience, today.

Our team boasts over 70 years’ collective experience in banking technology and engineering — providing guidance to venture capitalists and assisting some of the world’s biggest tech brands enhance their products. With extensive knowledge in tech, cybersecurity, customer experience, and the realms of Cloud and AI, we possess a comprehensive skillset that few other teams can match.

Revolutionzing customer service interactions

Our Virtual Concierge Service utilizes advanced natural language processing and machine learning, providing an interactive and personalized customer service experience.

Customers can enjoy human-like avatar interaction across touchpoints from social media to web chat, with a user-friendly interface that caters to a diverse range of needs — offering multilingual support and accessibility features for people with disabilities.

This is technology that never stands still, incorporating continuous learning algorithms which allow the avatar to adapt and improve over time. And running an ongoing analysis of customer interactions and feedback, which helps the AI to better understand user preferences, and respond accordingly.

Discover a revolution in customer service. Tailored, efficient, accurate, and constantly evolving AI assistance — with the human-touch. Contact us to find out more.